Common Questions
Get answers before you buy
Answers to the most common questions about templates, Canva, printing, and orders.
Using Canva
No. Every template works with a free Canva account. The free version gives you full access to edit text, colors, logos, and images. You do not need Canva Pro for any of our templates.
Yes. Canva runs on iPhone and Android. Download the free Canva app, open your template link, and edit from your phone the same way you would on a laptop. Most operators do their first edit while sitting in their truck.
Upload your logo image directly in Canva. Go to Uploads on the left panel, upload your logo file (PNG with a transparent background works best), and drag it onto the template. Replace the placeholder logo and resize to fit.
Yes. In Canva, click any colored element and use the color picker to change it. If you want to apply your brand colors across the whole template at once, use the Brand Kit feature, which is available in the free plan.
Yes. Canva saves your work automatically as you edit. Your template stays in your Canva account and you can go back and update it anytime, for example when your phone number changes or you add a new service.
Every change in Canva is undoable with Ctrl+Z or the undo button. If you want to start over completely, you can duplicate the original template from your Canva dashboard and begin fresh without losing any saved work.
Templates
Each template comes as a Canva link. From Canva, you can download as a PDF (for print shops), PNG, or JPG depending on what your printer needs. Most print shops accept PDF. If yours has a different requirement, Canva can export in the format they need.
Door hangers are set to the standard 4.25 x 11 inch size with bleed and trim marks included. This is the size most print shops use by default. You do not need to resize or adjust anything before sending the file to print.
Yes. Once you own a template, you can make as many copies in Canva as you want. Duplicate the file, swap the phone number or service area, and download again. There is no per-use fee or limit.
Door hangers come with both a front and back design in the same Canva file. Postcards, flyers, and yard signs include the relevant sides for that format. The Canva file has separate pages for each side.
Yes. You can edit the business name, logo, contact info, and service details to match your business exactly. The templates are not locked to any specific company. Some operators use them across multiple service brands.
When we release updated versions of templates you have purchased, we will notify you with the new Canva link. The Full Collection gets the most regular updates, including seasonal designs added throughout the year.
Printing
You can use any local print shop or an online printer. Canva works with Canva Print directly, or you can download the file and upload it to GotPrint, PrintingForLess, Vistaprint, or a local FedEx or Staples. Online printers are usually cheaper per piece in volume.
Download a PDF with bleed marks from Canva and send that file to your printer. Most print shops want a PDF. If yours requires something different, ask them what format they need and download accordingly from Canva.
For a new route, 500 door hangers per target neighborhood is a reasonable starting point. For postcards, 200 to 500 is a common test run. Print enough to measure results before committing to a large order.
Prices vary by printer and quantity. As a rough estimate, 500 door hangers through an online printer run around $50 to $100. Postcards are similar. The more you print, the lower the cost per piece. We recommend GotPrint or Canva Print for first orders.
You can, but home printing quality is noticeably lower than a print shop. For door hangers that represent your business, using a professional printer is worth the cost. For internal documents like the Business Plan or Field Guide, home printing works fine.
Orders and Billing
Your Canva link is delivered immediately after purchase by email. Check your inbox for the confirmation email from Lawn Care Media. If it does not arrive within a few minutes, check your spam folder. The link takes you directly to the Canva template.
No account is required on our end. Your purchase gives you a Canva link. You will need a free Canva account to open and edit the template, but you do not need to log into the Lawn Care Media site after buying.
Because templates are delivered digitally and immediately, we do not offer refunds after the Canva link has been sent. If you have a problem with your order or believe something was not delivered correctly, contact us and we will make it right.
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay through our Shopify checkout. All transactions are processed securely.
Yes. At checkout, you can enter a different email address for delivery. The Canva link will go to that email. This is a common way operators share resources with employees or other owners they are mentoring.
Still have a question?
If something is not answered here, reach out. We respond to every message. Most replies come back within one business day.